Contact Us
We're Here to Help
Thank you for visiting Chicooy!
If you have questions about our kitchen and household cleaning products, your order, shipping, returns, or refunds, our customer support team is here to assist you.
Customer Support
Email: service@chicooy.com
Phone: +86 18226667196
Website: https://chicooy.com/
You may contact us by email at any time.
Our support team will review your inquiry and respond as soon as reasonably possible.
For order-related inquiries, please include your order number and the email address used at checkout.
How We Can Help
We can assist with:
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Product details and specifications.
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Cleaning tool usage and material compatibility.
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Order changes or cancellations.
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Shipping and tracking inquiries.
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Damaged, defective, or incorrect products.
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Returns, exchanges, and refunds.
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Privacy-related requests.
Company Information
Brand: Chicooy
Legal Business Name: Nanjing Kairui Human Resources Co., Ltd.
Business Address:
Unit 201-A150, Building 1, Chengxin Mansion
No. 885 Chengxin Avenue
Moling Subdistrict, Jiangning District
Nanjing, Jiangsu Province
China
Returns and Refunds
Please contact customer support before mailing any return package.
Our designated return address is the same as our business address listed above.
For full return conditions, please review our Return & Exchange Policy.
Privacy Requests
To submit a privacy-related request, email:
Please include "Privacy Request" in the subject line.
Please do not send complete payment card numbers or sensitive identification documents through ordinary email.
Thank you for choosing Chicooy.